- Action is for something that I need to do
- Reply is for something that I need to send an email in reply
- Review is for something that I need to read in depth later (like a design document)
- FYI is for something that I need to hold on to, but don't need just yet (like the spec for next weeks meeting)
Wednesday, March 15, 2006
Email Triage
I've read a little on the web about various time management techniques such as 43 Folders along with Getting Things Done. The problem I have with a lot of these systems is that they still generate hardcopy detritus - don't we live in a digital age? Maybe they just feel too complicated for me.
I tried using the pure task list approach in Outlook, but somehow emails that generated tasks never made it to the task list.
These days I triage emails into one of the following:
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I flag anything that "needs attention" when it gets into my inbox immediately.
I also flag (green) things that are FYI.
Apart from that I rely on creating calendar items and dealing with email immediately to keep up. That and my memory.
You know, when I used to rely on my PDA to organise my life I was forever forgetting things, but now that I rely on good old fashioned remembering I seem to be on top of things better, I think you just have to trust your own internal calendar.
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